General Terms and Conditions ~
Please read the document below before booking your tour
each tour or seminar may have its own particular terms
Late Bookings
We emphasize the importance of making a booking at the earliest opportunity, because of the small group nature of our tours. For bookings received within 6 weeks of the start of your tour, we reserve the right to pass on any extra costs incurred. These late bookings are subject to room availability, and Flight reservations.
For bookings received within 6 weeks of your tour the contract between Bennett Pilgrimages and the client comes into existence as soon as full payment has been received by Bennett Pilgrimages, and the Refund policy is recognized.
Payments
Most of our tours require a deposit of 15% of the tour cost and registration before your booking is acknowledged .
A deposit of 50% is due 2 months prior to the start of the tour and a final payment is due 30 days prior to departure. (Payments are invoiced via PayPal) . If we do not receive your final payment we reserve the right to cancel your booking, and the refund will follow our guidelines below – Receipt of deposit – means you recognize and acknowledge the terms and conditions.
Wire Transfer – any fees shall be the responsibility of the client. Contact us for details if you wish to wire transfer … (any payment not made in USD may incur additional fees)
Pay by check – if the check is returned for any reason the fee of $35.00 will be incurred by the client, and alternative payment will need to be made.
If a payment is made in currency other than US Dollars we reserve the right to pass on any fees incurred for the conversion, and your trip fee will reflect the difference.
Amendments if you change your booking – from a shared room to a Private room – or cancel a Double Occupancy and change to another room type.
a) An administration fee of $40 per booking plus any additional costs or charges incurred by us or incurred or imposed by any of our suppliers will be charged if a confirmed booking is changed. Changes are subject to availability, for rooms.
b) For flight inclusive bookings, you must pay the charges levied by the airline concerned. As most airlines do not permit name changes after tickets have been issued for any reason, these charges are likely to be the full cost of the flight / an alternative flight.
Cancellation / Refund Policy
Refunds are subject to an administration fee of $40.00, as well as all PayPal fees. *** Please note that if insufficient bookings mean that the tour will not proceed, the administration fee and the PayPal fees cannot be refunded. Should the client wish to cancel, cancellation charges will be imposed. These are calculated from the day written notification is received by Bennett Pilgrimages as a percentage of the total tour price per person cancelling, excluding any amendment charges. The cancellation charges shown below are those which will apply our tours,
a) 60 and more days before tour start date – 25% – retention of deposit and administration fee
b) 59-42 days before tour start date – 30% – retention of deposit and administration fee c) 41-28 days before tour start date – 60% – retention of deposit and administration fee d) 27-14 days before tour start date – 90% – retention of deposit and administration fee e) Less than 14 days before tour start date – 100% of all payments made
